Privacy Policy

COLLECTING INFORMATION

The main aim of collecting information from you is to deliver a smooth and personalized service when ordering from us. We collect information from you when you subscribe to our mailing list for email subscription only, we do not do postal or text/call promotions.  The purpose of the subscription is to gather details so that we can provide you with up to date information on our products and/or offers, and entry into our moon-day giveaway (if you opted in). We operate an opt-in policy in terms of communicating via email. By subscribing to our mailing list, you are opting to receive communications by email, however, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. We will not pass details on to any third parties, however, please note we do use MailChimp as our marketing automation platform. By subscribing to us, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms 

Your personal details will not be sold to any database companies. Should you choose to have your name and personal data removed from our database all together, you can do so by clicking the unsubscribe link on the email or sending an email to hello@inspiritcollective.com.

INFORMATION COLLECTED

Our website requests personal information from you when you place an order. If an order is placed with us, we will request personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process, fraud check and deliver your order. We use Stripe and Paypal (whichever you choose) for payment, analytics, and other business services. Stripe & Paypal collect identifying information about the devices that connect to its services. They use this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy here or Paypal here. 

Your telephone number, email, and address will be given to our courier partner for delivery services. These details allow us to process your order and to let you know the status of your order. We may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

CONTROL OF YOUR PASSWORD

Do not disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password by visiting the change password section on the website. If you need help directing you to the correct pages, please contact us.

COOKIES

WHAT IS A COOKIE?

A cookie is a piece of information that is stored by your computer’s hard drive by your web browser, which tracks your movements within websites. Most browsers are automatically set to accept cookies but you are able to alter the settings of your browser to prevent automatic acceptance, should you wish.

HOW WE USE COOKIE’S?

We use cookies to ensure that we give you the best experience on our website. If you continue we’ll assume that you are happy to receive all cookies on our website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Our site also uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests, to assist us in updating our service for our customer’s benefit. If you choose not to receive cookies using your browser settings, you may still use most of the features of our website, including the ability to purchase items. The use of cookies is an industry standard but should you require any further information regarding the technical specifications, please email hello@inspiritcollective.com

FACEBOOK PIXEL’S

We have a Facebook tracking pixel placed on our website which is used to generate data, such as lists of visitors who have come to our site and their interests. This is Facebooks data as we (Inspirit Collective) do not have access to the specific details it gathers. This data allows us to target customers with ad’s through Facebook and/or Instagram who have previously visited our website and taken specific actions. In this instance, Facebook is the ‘data controller’. You are able to amend what information Facebook can use and share for marketing purposes with us and other websites through their website here. 

CHANGES TO PRIVACY POLICY

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will make any changes to this Privacy Policy and post them to our site. It is up to you whether you then continue to use the site and our services after such changes have been made. However, it is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using our website and services and contact us if you wish to have any of your details removed. Please contact us via email hello@inspiritcollective.com By visiting our website, you are accepting and consenting to the practices described in this Privacy.


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